PRIVACY POLICY
How we collect, use, and protect your information
Last updated: January 2026
1. Introduction
SOS Guitar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or book guitar lessons with us.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and phone number when you enquire about lessons or book a session.
- Payment Information: Payment details are processed securely through PayPal. We do not store your credit card or bank details.
- Lesson Information: Details about your guitar experience, musical preferences, and learning goals to tailor your lessons.
- Website Usage: Basic analytics data such as pages visited and time spent on site (no personal identification).
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and book lessons
- Provide personalised guitar tuition
- Send lesson reminders and updates
- Process payments securely
- Improve our services and website
4. Information Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Payment Processing: PayPal processes payments on our behalf under their own privacy policy.
- Legal Requirements: If required by law or to protect our rights.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. However, no internet transmission is 100% secure.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
To exercise these rights, please contact us at sosguitaruk@gmail.com.
7. Cookies
Our website uses minimal cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.
8. Third-Party Links
Our website may contain links to external sites (YouTube, Facebook, Instagram, PayPal). We are not responsible for their privacy practices.
9. Children's Privacy
We provide guitar lessons to students of all ages. For students under 16, we require parental consent before collecting any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sosguitaruk@gmail.com
- Location: Southend-on-Sea, Essex